Service Protection Group (SPG)
Company Summary
Service Protection Group is a service contract provider founded by industry professionals who believed protection plans should be simpler, more transparent, and more affordable. We offer home warranty and auto protection service contracts designed to help manage unexpected repair costs.
- Service contracts, not insurance policies
- 30-day waiting period before coverage begins
- Coverage for mechanical breakdowns due to normal wear and tear
- Nationwide service network
- Prior authorization required for all claims
Services Offered
Home Protection Plans
Home service contracts help cover major home systems and appliances when they fail due to normal wear and tear.
Covered items may include:
- Heating systems
- Air conditioning and cooling systems
- Interior electrical systems
- Plumbing systems
- Water heaters
- Kitchen appliances (refrigerators, ovens, dishwashers, microwaves)
- Clothes washers and dryers
- Garage door openers
Auto Protection Plans
Vehicle service contracts help cover costly mechanical breakdowns after factory warranties expire.
Covered components may include:
- Engine
- Transmission
- Drive axle
- Electrical systems
- Steering and suspension
- Cooling system
- Air conditioning and heating
Additional benefits may include: Roadside assistance, rental car reimbursement, trip interruption coverage (varies by plan).
How It Works
- Choose coverage: Select home, auto, or both protection plans
- Wait 30 days: Mandatory waiting period before coverage activates
- Report issues: Submit claims online or by phone when breakdowns occur
- Get authorization: Receive approval before repairs begin
- Repairs completed: Licensed professionals perform covered repairs
What's Not Covered
- Pre-existing conditions
- Routine maintenance items
- Cosmetic issues
- Damage from misuse or neglect
- Issues occurring during the 30-day waiting period
Frequently Asked Questions
Is this insurance?
No. Service Protection Group offers service contracts, not insurance policies. These contracts help cover the cost of certain repairs due to mechanical breakdowns.
What is the waiting period?
All plans include a mandatory 30-day waiting period before coverage becomes active.
Are pre-existing conditions covered?
No. Issues that existed before your coverage effective date are not eligible.
Can I choose my own repair shop?
For auto claims, repairs must be performed by licensed repair facilities and require authorization before work begins.
Do I need approval before repairs?
Yes. All repairs must be authorized before work begins to be eligible for coverage.
Contact Information
- Website: www.serviceprotectiongroup.com
- Email: support@serviceprotectiongroup.com